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Michael Delphin is looking for a Technology job in Nicosia, Cyprus.
Candidate Info
Name
Michael Delphin
Gender
Male
Marital Status:
Single
Children:
No children
Country Of Origin:
SWEDEN
Last Updated:
06/12/2006
Residence / Contact Details
Address
Nikis 3 Apt. 202
Engomi 2413
Nicosia, Cyprus, Nicosia, CYPRUS
Engomi 2413
Nicosia, Cyprus, Nicosia, CYPRUS
Phones
Email
Professional Experience
Professional qualifications and training
Multimedia
• Mainly self taught with back up from an intensive college course relating to multimedia I have an extensive experience with Adobe Photoshop, Adobe Illustrator, Adobe Image ready, Adobe Premiere, Macromedia Flash, Macromedia Director, and Macromedia Freehand, Macromedia Fireworks, Macromedia Dream weaver, Swift 3D, Swishmax, Discreet's Plasma, and Discreet’s 3D Studio Max.
• With highly developed communication skills, I have demonstrated the keen ability to design and build websites with minimal input from clients.
Multimedia
• Mainly self taught with back up from an intensive college course relating to multimedia I have an extensive experience with Adobe Photoshop, Adobe Illustrator, Adobe Image ready, Adobe Premiere, Macromedia Flash, Macromedia Director, and Macromedia Freehand, Macromedia Fireworks, Macromedia Dream weaver, Swift 3D, Swishmax, Discreet's Plasma, and Discreet’s 3D Studio Max.
• With highly developed communication skills, I have demonstrated the keen ability to design and build websites with minimal input from clients.
Qualifications
Employment History
2005 to 2006 Technical Support Specialist (customer support) WagerLogic Ltd., Nicosia, Cyprus
Responsibilities
• Customer facing role involving inbound and outbound customer service over a variety of media types.
• Support across the organization for all technical issues from director to customer support representative
• Management of direct technical email folder- servicing high level customer issues
• Direct line of support for technical issues relating to High Value customer issues
• Tasked with projects relating to system design and improvement requirements
• Specialist in all technical aspects of customer support
• Deliver world class service to key customer base
• Liaise with technical team regarding telephony and system issues and design faults
• Responsible for all technical escalations- both call and email
2003 to 2004 Internet Cafe Administrator / Multimedia Advisor IntenCity, Nicosia, Cyprus
• Face to face direct customer service
• Responsible for the maintenance and development of all PC systems
• Tasked with the development of network systems
• Key point of contact for customer complaints relating to system issues
• Developed and organized events for customer base
• Liaised with sponsors and key accounts to provide additional support and event management
• Responsible for keeping clients up to date with all technical advances
• Tasked with the design and build of secondary base of operations
• Completed projects relating to design and build of websites to set specifications
• Tasked with repairing, maintaining, optimizing, and updating more than 14 PC's.
• Key team member in charge of all the multimedia aspects. For example, designing a 6 meter billboard advertising the internet café, for onward cascade to general public.
2005 to 2006 Technical Support Specialist (customer support) WagerLogic Ltd., Nicosia, Cyprus
Responsibilities
• Customer facing role involving inbound and outbound customer service over a variety of media types.
• Support across the organization for all technical issues from director to customer support representative
• Management of direct technical email folder- servicing high level customer issues
• Direct line of support for technical issues relating to High Value customer issues
• Tasked with projects relating to system design and improvement requirements
• Specialist in all technical aspects of customer support
• Deliver world class service to key customer base
• Liaise with technical team regarding telephony and system issues and design faults
• Responsible for all technical escalations- both call and email
2003 to 2004 Internet Cafe Administrator / Multimedia Advisor IntenCity, Nicosia, Cyprus
• Face to face direct customer service
• Responsible for the maintenance and development of all PC systems
• Tasked with the development of network systems
• Key point of contact for customer complaints relating to system issues
• Developed and organized events for customer base
• Liaised with sponsors and key accounts to provide additional support and event management
• Responsible for keeping clients up to date with all technical advances
• Tasked with the design and build of secondary base of operations
• Completed projects relating to design and build of websites to set specifications
• Tasked with repairing, maintaining, optimizing, and updating more than 14 PC's.
• Key team member in charge of all the multimedia aspects. For example, designing a 6 meter billboard advertising the internet café, for onward cascade to general public.
Languages
English
Education
Education
Bachelors degree, Multimedia 2001- Present
Intercollege, Nicosia, Cyprus
Currently in my final year of study presently at grade B, with completion occurring by May 2007
High school Diploma 1997 -2001
American International School in Cyprus (AISC), Nicosia, Cyprus
Bachelors degree, Multimedia 2001- Present
Intercollege, Nicosia, Cyprus
Currently in my final year of study presently at grade B, with completion occurring by May 2007
High school Diploma 1997 -2001
American International School in Cyprus (AISC), Nicosia, Cyprus
Interests
With extensive traveling experience with my father in the United Nations I would bring a well grounded outlook on all cultures and customs. Although settled I am easy going and free to travel if the position requires it. I live an active and lively social life keen on meeting new people and developing strong ties. With a background in systems I enjoy developing websites in my spare time and look to furthering my knowledge at all times.
