Christos Sofiadellis Resume

Write-Image Limited (LONDON) contract March 2006 – August 2006

General desktop support for 150 users.
Support VPN (ITG connection manager) connection directly with Microsoft using smart card readers for authentication.
Office move, which included a number responsibilities. Troubleshooting after move for network connectivity issues to remote office.
Active Directory, Exchange 2003 Server administration.
Pc/laptop builds using Symantec ghost. Apple Mac system updates and support.
Computer Associates eTrust Antivirus
Dantz Retrospect backup system.
Software – Office 2003/2007Beta2/ WindowsXP/ITG connection manager /Trackit/Diskeeper/Symantec Ghost.
Hardware – HP Server’s / HP Compaq Desktops/ Sony Vaio, HP and Dell Laptops. Apple Mac systems.

Brooke House College (LONDON) contract November 2005 – March 2006

Providing Desktop &Telephone support for 1700 users / 1, 2, 3 level support.
Installation, configuration, rebuild, troubleshooting of servers, workstations - Dell 1850/1650/260/60.
Manage Active Directory, Users configuration, Group Policy.
Installation of additional hardware / software, Printers, Scanners, Modems.
Troubleshooting Network Connectivity and resolving technical problems.
MS Windows 2000/2003 Servers, Windows XP, Exchange 2000, MS Office.
Data and Users Migration, Antivirus McAfee, Arc Serve backup.
Resolving Logged User Problems - Assigned and Unassigned

Contractor at APAK Beam Limited (DUBAI) February 2005-August 2005

Setup of a new office with a Windows 2003 Domain, included 2003 Server installation, configuration and administration. Active Directory administration.
SQL Server 2000 Setup – included installation, configuration and database migration and administration.
Exchange 2003 Implementation – included complete new mail system and migration of old mailboxes to new system.
Anti-Virus Implementation – Norton Anti-Virus Corporate Edition 9.0
Mail sweeper installation – Clearswift MIME sweeper for SMTP 5.1(Exchange) complete configuration and testing before going live.
Microsoft Customer Relationship Manager (CRM) V1.2 – Included, installation configuration, customization, testing and administration.
Implementation of Backup System – ARC Serve installation for Windows Server backup, file/data storage as well as Exchange backup.
Other tasks included – Wireless Network setup, Firewall/router configuration, Microsoft ISA Server.
Client Project
Sharja Islamic Bank (SHARJA, UAE)
Project Tasks
Windows environment installation – Windows Server 2003 with Windows XP workstation configured for a development environment i.e. Visual Studio .Net / Visual Basic 6.0 and SNA client on all workstations.
Host Integration Server installed and configured to requirements.
Windows security configuration – Group policies, use specific requirements.

APAKGROUP (APAK Beam Limited Cyprus) May 2002-February 2005

Responsibilities included support, maintenance and development of all network related tasks.
Day to day administration and development of LAN.
Manage Active Directory, user configuration, group policy.
Exchange 2000 administration.
ISA server 2000 installation as part of an ADSL installation upgrade which was dedicated to internet browsing.
SQL Server administration, development and backup.
Microsoft Customer Relationship Management installation for internal office use which would initially be used for testing.
Other Microsoft products installed for internal company development included BizTalk 2004 and HIS 2004.
Development environment installations on a number of occasions, i.e. Visual Studio .Net, Visual Basic 6.0, Crystal reports 8, SNA client.
Desktop and Laptop builds, complete system builds which include Windows XP/2000, office 2000/XP/2003, Visual Studio.Net, Visual Basic 6.0, SQL Developer Edition 2000 and client, Symantec Anti-Virus and many more.
Office move which included a number of assigned tasks as Network Administrator:
Design of server room i.e. network points, cabling, power outlets, rack mounting switches/router/ups/patch panels.
Design of network access points and phone points throughout the entire office.
Server transfer and maintenance.
Entire physical network setup.Desktop placement, printer setup, access points etc.

Microsoft Certified Systems Engineer (MCSE) Windows 2000 (NET-U Education, Nicosia, Cyprus 2002)
Microsoft Certified Systems Engineer (MCSE) Windows NT (Computer Services, Bloemfontein, South Africa 2000)
Microsoft Certified Professional (MCP)

Desktop Support Technician with a wide range of experience and knowledge of Windows operating system: Windows 98/NT4/2000/XP 2000-2003 Server.
Software: Microsoft Office 2000/2002/2003, Exchange Server 2000/2003, SQL Server, ISA Server, Microsoft CRM, Clearswift MIMESweeper, ARC Serve Backup, Dantz Retrospect Backup, Symantec Anti-Virus, McAfee Anti-Virus, eTrust Antivirus, Symantec Ghost, Track It Helpdesk.
Hardware: Dell, Compaq/HP, Canon, Sony, IBM.
Hands on experience with assembly, troubleshooting and diagnosis of Server and desktop/laptop computers.
Excellent Customer relation skills, includes ‘Help Desk’ support approximately 500+ workstations in one location for end users on a variety of Microsoft applications.
Proven ability to function affectively as a team player, as well as work independently to achieve organizational objectives.

English
Greek
Afrikaans

Secondary Education
Grey College High School, Bloemfontein, South Africa 1999
Microsoft Certified Systems Engineer (MCSE) Windows 2000 (NET-U Education, Nicosia, Cyprus 2002)
Microsoft Certified Systems Engineer (MCSE) Windows NT (Computer Services, Bloemfontein, South Africa 2000)
Microsoft Certified Professional (MCP)

2004 Microsoft CTEC Nicosia, Cyprus
Microsoft security outreach workshop
Microsoft Business Solutions CRM Installation and Configuration
Microsoft Business Solutions CRM Customization
Microsoft Business Solutions CRM Application Management

2003 Microsoft CTEC Nicosia, Cyprus
Microsoft Windows 2003 Server readiness workshop

2002 Microsoft CTEC Nicosia, Cyprus
Implementing Microsoft Windows 2000 Professional and Server
Microsoft Windows 2000 Network Infrastructure
Implementing and Administering Microsoft Exchange 2000
Administering a Microsoft SQL Server 2000 Database
Implementing and Administering Microsoft Windows 2000 Directory Services
Design a Microsoft Windows 2000 Directory Services Infrastructure
Microsoft Secure Connected Infrastructure
Implementing Microsoft Small Business Server

2000 Microsoft CTEC Bloemfontein, South Africa
Networking Essentials
Implementing and supporting Microsoft Windows NT4.0 Server
Implementing and supporting Microsoft Windows NT4.0 Server Workstation
Implementing and supporting Microsoft Windows NT4.0 Server in Enterprise
Internetworking with TCP/IP on Windows NT 4.0
Administering Microsoft SQL Server 7.0
A+ Core Server Technician
A+ Dos/Microsoft Windows service Technician

Football, Technology, Property

On request